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Verify & Purchase time:

Beijing time 09:00-18:00 submitted order, we will deal with it within 6 hours to complete;

Beijing time 19:00-08:00 submitted order, we will be processed before 2 PM the next day;

Note: except for cannot contact the seller or abnormal orders

The sellers’ delivery time: Generally Chinese domestic Taobao sellers will send out the delivery within 3~7 days (except for part of the customized products and pre-order items)

Jingdong, Amazon self-running logistics will deliver items on the same day of purchasing (not self-running, franchised merchants send out delivery within 3-5 days)

The actual duration depends on the seller

The Chinese domestic delivery time to OOPBUY warehouse:

(OOPBUY warehouse is located in Huizhou, Guangdong)

For sellers located in Guangdong province- normally your order will arrive at our warehouse within 1-2days.

other provinces, around 3-5 days.

Dear users, to ensure your remittance is successfully credited, please carefully read the following instructions:

1. RMB Remittance Restriction
   Oopbuy does not accept overseas RMB remittances. Bank settlements typically take 2-3 working days after the remittance to be credited. Please be patient.

2. International Remittance Fees
   For international remittances, you will need to bear the following bank fees:

   • Hong Kong account remittance: 0.1% + 2.5 USD per transaction
   • Non-Hong Kong account remittance: 0.1% + 7 USD per transaction

   Oopbuy does not charge any service fees. The credited amount will be based on the actual amount received after deducting the bank fees. After completing your remittance, please check your email notifications to confirm the credited amount.

3. Transfer Limitations
   Within a 24-hour period, each Oopbuy account can make a maximum of 5 transfers, and the amount of each transaction must exceed CNY 20. Submissions exceeding the transfer limit will automatically fail.

4. Exchange Rate Conversion
   Regardless of the currency used for remittance, Oopbuy will credit your account in RMB after receiving and verifying the payment, based on the Oopbuy website exchange rate at the time of receipt.

5. Exchange Loss Reminder
   To avoid potential exchange losses caused by currency conversion, please choose the appropriate currency for your remittance.

Thank you for your support! If you have any questions, feel free to contact our customer service team.

Shopping Agent Service is our cord service. We purchase items from China to our customers based on customers’ wants and instructions. In addition, we provide services for the whole process from recommendation in purchasing, quality inspection, storage, delivery and after sales services to ensure our customers receive satisfied items. The better shopping experience will be gained by using our Shopping Agent service.

Through OOPBUY website, you can get what you want by making payments with local currency. The processes is shown as below:

1. Login to our website to search the items you would like us to purchase for you by providing items details. In this step, we will provide some related information, such as delivery or purchase tip/ recommendations, or even to assist you to find the better options.

2. Once the items have arrived to our warehouse, we will inspect the items quality for you and store them in our warehouse. You have up to 6 months free storage to store your items.

3. You could pick a suitable time for delivery and remind us to deliver your items to you. If you do not need those items immediately, we recommend you to stock more items and deliver them into one shipment in order to save delivery fee.

4. No matter whether the items are on its way or arrived to your place, our customer service will take responsibilities to assist you regarding to any after-sales issues.

0 service fee is our service philosophy. Customers just need to pay the items costs and delivery fee, no other additional service fee is added. However, it does not mean our service quality would be compromised. In contrast, our goal is to provide the best customer service in this field. Therefore, we welcome our customers to compare us with other service providers in the market in terms of service quality and charges 

Purchasing on behalf of others is about finding someone to purchase the goods you need, perhaps because you cannot purchase these goods abroad, or because the price is higher than buying in China.

Purchasing goods from China and then shipping them abroad through express delivery is a common form of purchasing agency. At OOPBUY, you can search for products on major online shopping websites in China and make payments in your currency without the need for RMB. You can shop and ship directly in your currency. When you are abroad, you just need to move your finger and wait for the goods to be received, which is absolutely fast and convenient!

Why use OOPBUY as a purchasing agent?

1. Random purchase of online goods in Chinese Mainland;

2. You can shop here using pounds, dollars, euros, and various circulating currencies;

3. You can receive the overseas goods you purchased on your behalf within 7 working days at the earliest;

4. Worry free return and exchange system guarantee;

5. You can receive professional services from the OOPBUY customer service team to respond promptly to any problems you encounter during the shopping process.

When do I need to choose OOPBUY as a purchasing agent?

1. We are accustomed to using products or services from Chinese Mainland, and can entrust us to purchase them when they cannot be purchased abroad;

2. Professional learning materials, books (especially Chinese versions) or equipment. There is no channel to buy goods abroad, but the sales information can be found on Chinese Mainland websites;

3. Price advantage: because the labor force in Chinese Mainland is relatively cheap and the production cost is relatively lower, most of the goods are sold at much lower prices; Meanwhile, OOPBUY has designed a unique cost-effective shopping model for customers

4. Clothing size advantage: Foreign clothing sizes are generally larger and do not fit the body shape of Easterners, but on Chinese websites, you can buy styles that fit your eyes or clothing that suits your own size

5. Entrust to buy auction items on Chinese Mainland websites, such as auction and purchase of Taobao products.

Click the picture below to download oopbuy APP:

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Android:

Don’t worry, as long as your items are legal, we will try our best to provide the best advice we can to you. Some special items might have different limitations due to the countries policy. Please contact our customer service team for more help.

Of course you can, simply tell us what you want. Our  ‘Experts Service’ team will help you to find good reputed sellers, greater quality similar items with lower price, etc.